Last updated: January 3, 2022
If you prepay for a chick order, chicks must be picked up within 48 hours of being notified they are ready to go home. Past 48 hours and the price will change.
If you prepay for a pullet order over a month in advance we will hold the birds for you for up to 7 days from the notification date of birds being ready to go home. This is not to be confused with an original estimated pickup date. You must be prepared that birds maybe ready 2-3 weeks before their original estimated date. If the birds are not picked up in that timeframe we may refund the order minus any non-refundable fees you already paid, our costs or a minimum of $10 and resell the birds. Keeping a pullet longer costs us in time, feed and space. It limits new birds that we can bring in. Please understand that offering pullets on preorder is a additional service we are providing that other farms do not plus we can sell these birds the day they are available but we choose to save them for you. Be prepared to take them when they are ready.
If you pay for an order and the birds are already ready to go home, they must be picked up within 3 days.
All large fowl chicks and pullets are guaranteed hens. If you should end up with a rooster, let us know, bring the rooster back and we will give you another bird or a store credit. Only large fowl chicks are guaranteed hens, no other fowl is guaranteed hens.
All posting may change in availability and price at any time. No birds are held or ordered until a 50% deposit is paid and we confirm the order via email. All deposits are non-refundable unless a cancellation is our fault.
The rest of this policy is standard blah blah.
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